How To Setup GoDaddy Chat
Internet users are moving towards chat options when it comes to web browsing and when there are queries related to the content of the site. This helps in cutting down the phone calls, cost of having an infrastructure set up, and so much more. From a user’s perspective, they will be able to get a quicker response and also multitask as they are chatting with an agent, which is handy at times. With GoDaddy, one of the most famous internet domain registrar and web hosting company, you will be able to set up Live Chat options instantly. All this, if you are using GoDaddy’s own website builder to build your website. There are multiple products available on the market which can be chosen.
Most chat providers provide an HTML snippet with which you will be able to embed on your website. For small businesses, the option of Live Chat opens up the option of communicating faster with its user base. It is very straightforward to have chat applications integrated with GoDaddy. There are multiple options that most of the chat providers have but the most universal way is to have an HTML code snippet that is provided by the Chat provider that can be integrated on the GoDaddy Website builder.
How To Setup GoDaddy Chat
- Below are the steps that you will have to follow in order to have the Live chat enabled.
- Log into your GoDaddy account
- Once you are in, you will be able to view all the websites that you have hosted and built. In the website builder, click on the “Manage” button on the website where you want to integrate the chat options.
- You will now be redirected to the website builder page which will open the site that you are going to manage. On the right corner, click on the Edit button.
- Again, on the top right corner, you will find a menu option (something that looks like 3 horizontal dashes). Once you get into the menu, select “Site Settings”.
- On the site setting, you will be able to get into the “Site-Wide code” tab.
- On this page, you can insert the code snippet which has been given to you by the Chat service provider that you have chosen.
- Once completed, click on Publish to have the integration validated on your website.
- It is a good idea to test this on different browsers so that you can find the right relative size of the chatbox.
Most of the customizations inside the chat box will need to be done using your chat service provider. Keep in mind that any changes that you do for the chatbox settings, you will have to refresh the HTML snippet which is provided by your chat service provider and repeat the above steps right from the beginning.
Let’s take a look at the different service providers that you can opt for using the Live Chat options.
- Zoho SalesIQ
Zoho, one of the product companies that lead to the development of web-based applications, has the best suite of CRM solutions. Their product, also known as SalesIQ, helps businesses in growing further. This also includes the live chat integration for your website. With the product, you will also be able to manage multiple things, such as the automating few initial responses, showing approximate wait times, saving the chat transcripts so that there is a record, connect to multiple agents at the same time, and much more. It helps you in managing the Live Chat from the Zoho SalesIQ chat widget which is available with your Zoho SalesIQ Operator Console. You will also be able to set up live notifications whilst you are logged into the Zoho Console.
- Live Chat
Live Chat is another product which will help you in setting up chat options on your website. You will again be able to get a snippet of the code which you will be able to integrate with your website on the GoDaddy website builder. Multiple plans are available and are priced at a per-agent basis. When you give a commitment to one-year, you will be able to avail discounts based on promotions running at the time. There are multiple integrations available on LiveChat as well such as ChatBot, Social Media integrations, etc.
This is another famous chat messaging app that you will be able to integrate with your GoDaddy website. Their pricing is competitive, and the best part is that you can try out the chat feature before you proceed with buying the subscription plans. Again, there are multiple plans and depending on the requirements. It is best to choose a plan. There is a special page using which you will be able to walk through how POWr can be integrated into the GoDaddy website builders which makes it much simpler to install.
One of the best free chatbot available in the market. It is not mandatory that you set up an agent that needs to available all the time regardless of whether there are customers. Setting up a chatbot is as good as a normal one. There are multiple features of this bot that you can use for free, such as using it for generating customer leads, taking payments from your customers, or booking appointments for your customers. This also checks your Google calendar for your availability. All of this is for free and works the same way as the other of having the HTML snippet code. With the Pro version, the features go to new levels, thereby giving you full control of what you want to show the users.
There are plenty of products available on the market, but the ones listed above are the tried and tested ones. Most websites nowadays have a chat option on their website enable their users to communicate in quicker and easier means. With the steps given above, you will be able to set up a live chat in less than 30 minutes!